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The New Patient Experience Practicum

Mastering the 5th Competency In Your New Patient Experience:  The Neuroscience of Behavior & Treatment Acceptance" 

Two Days of Experiential Learning 

May 17-18th, 2019, Austin, TX


One cannot provide comprehensive care without mastering the Four Technical   Competencies of Dento-facial/Esthetic, Functional, Biomechanical & Biologic.

However, without Mastering the Fifth Competency - you'll be continually frustrated

by incomplete or total lack of treatment acceptance.


During this NEW PRACTICUM you and your key team will quickly learn the behavioral expertise required to master the neuroscience of behavior for major case

acceptance from three highly successful doctors and their key team members.


Learning Objectives 

What is neuroscience - how the influence of two brains interacting affects rapport, trust & treatment acceptance in milliseconds.

 The neuroscience of deep, empathetic listening - understanding patient behavior, situations & values quickly.

 How to anticipate patient behavior as precisely as possible...

 How to adjust your behavior & responses effectively from the first contact with your office throughout their New Patient Experience

 To rapidly understand & manage your emotions & those of the patient

 How both Emotional & Social Intelligence matters to both treatment acceptance neutralizing  insurance while developing patient advocates for your practice

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