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"If one advances confidently in the direction of one's dreams, and endeavors to live the life which one has imagined, one will meet with a success unexpected in common hours." -Henry David Thoreau

We confidently recommend a variety of proven success tools that will guide you through the difficult decisions often faced by dentists and their management teams. From help with hiring the best candidate to uncovering hidden skill sets among your team, you can count on R.L. Frazer & Associates to provide you with the right tools. Several of these tools are available for sale in our online store. You may also purchase them by contacting our office at bob@frazeronline.com or (512) 346-0455.


Attracting, Selecting, and Retaining High Achievers: A Hiring Program
As Ross Perot said, "Eagles don't flock, you must find them one at a time!" This indispensable hiring guide will assist you in building the quintessential team for your office. It includes samples of proven "executive" search ads for virtually every position in your office which attract top 2% achievers. Plus, you'll find specific questions for telephone screening and the interview process. We'll ensure success through appropriate involvement of the best of your current team on "The Committee for the Success of ___________ (your hire's name)".

Also included in the Hiring Program is the Performance Factor Analysis, an online developmental profile for your two final candidates (additional copies available). Over the last 25 years, the Performance Factor Analysis has proven very reliable in identifying high achievers and exceptional team players. It can also be used for team building and compatibility assessment.

We offer the Hiring Program in two different ways: with us coming to your office to institute the process or via off-site telephone support.

We are pleased to offer this item in our store.


Practice Assessment Survey: An Evaluation of the Seven Critical Parameters for the Exceptional Practice of the 21st Century

Completing this 28-question survey will give you concrete insights into what's needed to take your practice to the highest level of success by analyzing your successes and shortfalls in seven key areas. You will also gain a deeper understanding of how your practice measures up to other excellence-oriented offices that have used this instrument.

We've made available online a free version designed specifically for dentists, so practice leaders can explore the power and scope of this instrument. To get the most accurate and complete picture, you'll want to purchase the version created to survey you and your dental team. Once you complete the survey, you will receive an Executive Summary Report that Dr. Frazer will personally review with you during a follow-up phone call.

We are pleased to offer this item in our store.


The Art and Strategy of the Win-Win-Win Associateship or Partnership
The overwhelming majority of dental associateships and partnerships end up dissolving. Why is that? We believe it is the result of one or more of the four critical dimensions of successful partnerships being overlooked from the outset. Over the last 30 years we forged our own highly successful long-term partnerships and have helped many others either create or sustain vibrant joint ventures.

Dr. Bob Frazer will serve as an experienced third party expert to guide you and your business partners in understanding compatibility and arriving at a shared vision, common agreements, and clearly defined responsibilities and roles. We will help flesh out what each person values and hopes to gain from the practice partnership. Then, he will help you apply all that you've learned from this process into a plan of action with a system of course correction.

We are pleased to offer this item in our store.


Personal Profile System (DiSC)
The Personal Profile System is a research validated tool. It is not a test which one passes or fails. Also known as DiSC, referring to four learned ways of relating to others and work (Dominance, Influence, Steadiness, or Conscientiousness), this system presents a plan to help you understand yourself and others in the work environment. It heightens your understanding of your behavioral profile and helps to identify the environment most conducive to your success. At the same time, you learn about others, the environment they need to succeed and how best to communicate or work with them.

We find this easy-to-complete profile truly invaluable in putting people in the optimal place in organizations and practices, so they can play to their strengths. It is also powerful in understanding those coming to us for care and effectively communicating our message in a way that moves people to action. We offer the DiSC two ways: You and your team can take this assessment directly online or you can purchase copies through our store. We highly recommend the online version, because it is more detailed and personalized, plus the results are interpreted immediately for you. Contact our office to gain access to the website where you can take the DiSC. The store version is considerably less thorough; we offer it for those who prefer a paper assessment.

We are pleased to offer this item in our store.


Leadership Practices Inventory (LPI): The Most Trusted Learning Tool for Becoming a Better Leader

What do you call something that has endured
through nearly 30 years of practice and the scrutiny of research?
"The Truth!" -Ken Blanchard

From academia to government, healthcare to technology, financial services to nonprofit, The Leadership Challenge has stood the test of time as the world's most trusted source for becoming a better leader.

  • Nearly 3 decades of research
  • Hundreds of personal interviews
  • Analysis of thousands of case studies and data from over 3 million leaders

Approaching leadership as a measurable, learnable, and teachable set of behaviors, The Five Practices of Exemplary Leadership® model - Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, Encourage the Heart - serves as the foundation for a comprehensive suite of training programs, assessment tools, and learning resources.

This third edition of the LPI allows people to rate themselves on 30 leadership practices shown through multiple PhD theses to represent the Five Practices of Exemplary Leaders. Their team members also each independently rate them on these 30 practices. The results are summarized in a report which is provided with a comprehensive participant workbook and planner. In addition, Dr. Bob Frazer includes up to two, one-hour phone consultations to help leaders understand how they can grow those practices which will help them become an exceptional leader.

Regardless of industry or geography, or possible individual differences of age, education, ethnicity, and gender, The Five Practices model continues to prove its effectiveness in cultivating and liberating the leadership potential in any one - at any level, in any organization - who chooses to accept the challenge to lead.

Find out how The Leadership Challenge and the powerful Five Practices can help develop the full potential of aspiring leaders in your industry.

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" Regarding "Attracting, Selecting, and Retaining High Achievers: A Hiring Program" November 25, 2012 Dear Bob and Angela, Sandy and I want to thank you for the enormous assistance you provided in helping us find an administrator for our Dermatology practice. Your formula to find an eagle to lead our office was a seasoned, systematic approach. It allowed us to identify and select a candidate that was a wonderful fit, taking into account technical abilities, aptitudes, experience and personality. During the process, we also learned a lot about ourselves, and as a result, how to better interface with this eagle. Working with you was also extremely enjoyable for us. Both of you were genuinely enthusiastic, friendly and fun to deal with during each step of the process. Our new administrator has now been with us for 3 months, which has given us time to assess her abilities and potential. We are very comfortable that you have helped us choose wisely, and that we selected an administrative leader who will help our practice grow and make our lives easier. We thank you very much for your committed, knowledgeable and kind help. "

Richard D. Wortzel, MD, PhD; Sandra Horlick Wortzel, MD
Bucks Dermatology & Facial Plastic Surgery
Langhorne, PA
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