OASP Phase III

I was extremely pleased with the quality and appropriateness of your course. The New Patient Experience Practicum has had a dramatic impact on us already in terms of how we see each other and how we are beginning to see our responsibilities and obligations to our patients. Over the last few months of intensely studying Bob Barkley's and now your work, I have begun to feel that it is my moral obligation to do this type of examination process, because it is truly the only way that I can adequately begin to understand the complexities of my patients' needs, wants and desires. The course has been clarifying and affirming to us all and has become one more critical step towards creating a truly values-driven practice. The Saturday clinical in-office session was particularly helpful; it allowed us to see how all the pieces fit together. We look forward to working with you and your staff in the years ahead.

“Bob Frazer has been a friend, mentor and teacher to me and many throughout dentistry and corporate America for the past 30 years I've known him. He is an accomplished speaker, an articulate communicator, an intensely detailed Strategic Planning leader, and a compassionate and affective personal and professional coach. His insights are unique, his application of principles of learning are critically important, and most important of all, he helps people reach their life's goals by helping them clearly establish their personal and professional vision of their most preferred future, and then guides them towards that end. He has impacted my business tremendously and I've watched as he has added directly to the bottom line of his clients with increased revenues, lower costs, higher profitability and greater peace and fulfillment. There are few in the workplace I could recommend as strongly as Bob Frazer and his team at R.L. Frazer and Associates.”

You've got to be kidding if you say "I've never heard of Bob Frazer." He has helped hundreds of dentists fulfill their dreams including mine. The sooner you do Applied Strategic Planning the better. No one is too young or old to do this life-changing experience.

Incredible! These tools [from the Personal Applied Strategic Planning Series] are a lifelong gift. I can now map the road to my vision and I'm confident I will realize much of it well before five years. I've already experienced better balance and self-awareness. I'm more satisfied in my life and work. We got so much: team building and commitment to this plan/accountability/personal clarity ...the integrated action plans are the best part!!! I have a growing passion toward my future! Thanks so much! I can't say enough about the Applied Strategic Planning experience and how it impacted our office. Dr. Frazer and his team have a way of teaching that is very different from any of the ways we've approached vision, mission and goals in the past. This process was very powerful for me and my team, both personally and professionally. It has given us a structure that we can continue to build on as we intentionally create the practice and lives of our dreams. I highly recommend it to everyone! [Eighteen months after the end of ASP, working no more clinical hours, Dr. Watts reported production and collections rose such that the practice was up 49% in just the past 12 months! And, they have never done as many major cases.]

On behalf of myself and the Surlean Foods family of team members, I wanted to thank you for your assistance with the development of our 5 year Applied Strategic Plan. Without your leadership and coaching I do not believe we would have produced such an impactful result.  The inclusive team building approach and collaborative way the material was presented not only allowed us to adequately assess our current state, but put us in a position to envision our desired future.

The Shadow Teams were so insightful and did provide those precious "nuggets" you said they would and continue to provide the checks and balances that we needed to ensure our progress is sound.

You are surrounded by an outstanding team of professionals and we are very appreciative of Bill, Carole and Angela's passion and talents.  Our team is better because we were able to work with your team.

Our team has a common goal and a unified strategy to reach that goal. I am confident that Surlean is on pace to become "the preferred customized food manufacturer passionately serving the food service industry" as our new Mission Statement reads.

We grew as a company, a team, and individuals through the ASP process and I know I speak for the Surlean Family when I say thank you for being an instrumental part of our future of choice.

Very Truly,

I've taken many of the most famous courses/series, but your Applied Strategic Planning Series is the first time in 17 years of practice that all my team is enthusiastically paddling in the same direction. Together with your New Patient Experience Practicum, our acceptance of complete quality treatment is up more than 50%. We've never been more fulfilled and profitable!

Bob, I can't thank you enough for inviting me to be a part of the National Study Club. Is there anything better than a group of highly accomplished dentists sharing their best ideas and experiences, forming close friendships and bringing solutions to optimize our lives and our practices? Yes! It's being guided by one who is widely regarded as one of the great leaders of modern dentistry. Thank you for being that leader! I owe so much of my success to you and the NSC.

Dr. Bob Frazer's Applied Strategic Planning changed my prosthodontic practice and my personal life from hopeless to hopeful. I learned specific tools from a master dentist and teacher who lives and breathes what he teaches. I was able to take the information back to my staff and use the information immediately. Since working with Bob, I sleep soundly at night, because I know the professional and personal decisions I make are right for me, my family and my team. Since taking your courses, every other speaker I hear, clinical or motivational, makes more sense. I don't leave any class feeling sad, because I don't know how I'm going to make the information I learned work for me! Since ASP, I know how to implement what I want. It has taken all of your courses and these years of practice to completely fit the entire puzzle, called life, together. Thank you!